Claims Customer Satisfaction Survey

The Main Street America Group strives to provide quality claim service to our policyholders. For those who have had a recent claim, we are interested in your feedback on our service. Please take a minute to complete the following brief survey.

All fields marked with a red asterisk (*) are required.

Policy Number*
Date of loss
Very unsatisfied Not satisfied Somewhat satisfied Satisfied Very satisfied 1. We were timely in communicating with you about your claim. 2. The claims process was clearly explained to you during your initial contact. 3. We were available or got back to you when you needed us. 4. You were treated with courtesy and professionalism. 5. Overall, how do you feel your claim was handled? 6. Would you recommend The Main Street America Group to others? Yes   No
Additional comments